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Wow, this is another obstacle that may hit me one day? Mine is a 2019 too and was brand new when I bought it, 30 days later it was in shop for a month, they said it was a drivers side seat belt safety issue, I was told that they replaced the seat belt assembly and that cured the problem, come to find out, they did not replace anything. I returned to dealer to look at their work order on it and surprisingly they lost that work order. In other words.., they lied. Took it to a local mechanic and he fixed it within an hour. Clogged injector, blew it out and it ran great for about a month, then same issue, I pulled injector, blew out the port and injector and runs great again for about another month, called local mechanic for any advice and he told me to run premium fuel, higher octane and see if that helps, that was several months ago and it’s been running flawlessly so far! Sounds like you having same issues, might try higher octane and see if it helps???

I have contacted Hisun themselves in Texas and all they will tell you is to contact one of their dealers for help, when I contacted them for my issue, they told me that they are trying to learn themselves how to work on them and they charge $125 an hour to “GUESS” at my problem. I asked dealer about codes and how to do diagnostic and their answer was We Don’t Know....... yet?? I’m doing my own troubleshooting and luckily, mine had been fuel issues and that’s not to hard to figure out. A learning experience but so far it’s still running ok!

I’ve had a 550 for 2 years and I’m still looking for it

I believe the Coleman is very similar in regards to the connection port and scanner. I could be wrong. I hope this helps.

Tiny Scan makes one. I think it’s TS 301?

Yes, it's such a shame. People who own one, really seem to like these things. And it is a good looking, good sized, adequately powered little buggy. There's good dealer distribution infrastructure already in place, to buy these things. Really, if you think about all the logistics, of bringing something like this to market. All the hard part is mostly already in place. The only thing missing is service after the sale. If this company ever beefed up a parts, and service division. They'd have a serious contender for all the other brands to contend with. Mostly because of price point. We'll be here to help, any way we can. I wish that everyone would remember that all the information that's shared here with us, is a permanent record that others can search. To better, and more easily solve the same problem. So thanks for sharing any new developments. Good luck!