While I can fully understand Joe B's unhappy experience and his recommendation to go elsewhere, I believe that his unit is/was a HiSun. Those units have been shown to be very suspect, and Massimo was way undercapitalized to support the dealer network and their customers.
On the other hand, my 2020 T-Boss 500-F (with the steel box w/dropdown sides) is a Linhai chassis. Except for a few design quibbles (front hood access, oil change mess, inadequate hitch mount and excessive reach with the steel box, overly bright display at night, etc), I have found that the Linhai version to be a solid, reliable, entry-level SXS. I've had the steering wheel loosen up (6 Phillips head screws) and the windscreen brackets needed realignment. I also replaced the 300 CCA U1 Lead acid battery that was OEM, with a 350 CCA AGM U1 battery. That solved the occasional cold start stall and kick back against the starter. The OEM flooded lead acid battery is just too small. Works OK in my lawnmower, though. 😒
I use mine for general banging around my land that has somewhat rough terrain, and I am also equipping as a fast-response vehicle to fight remote wildland fires.
Bottom line is that I wouldn't ever consider buying a used 2019 or earlier Massimo or any other brand that uses the HiSun chassis of any vintage.
🏁