@Jken I’m having the sane problem 😩.. I gave a book that was with the purchase but it does not show in detail how to change the oil. I have called Massimo 2 times and they act like it’s no big deal to do this but I’m a woman and I need to look at a picture!!! I was told after the first 25 mikes to do an oil change. I tried to loosen the drain plug today and almost had a breakdown. Called my grandson and he’s going to do it for me