Here is my correspondence with the warranty department. Modified my shifter works great. Not holding my breath for new shifter. Emailed Martin a few times no response. Maybe this will help someone with the same issue. Why should you pay for shifter if it is a defect?
Martin Zaragoza <
[email protected]>
To:
[email protected]
Thu, Jul 14 at 6:48 PM
Good afternoon Mr. Woodruff,
I did look into the option of getting that part sent out to you. We are currently on back order for those parts, but we are able to place the order and have it shipped to you once available. If the issue continues after the replacement, please still give us a call before taking the unit to an unauthorized service center. We are happy to help in anyway we can.
Thank you,
Martin Zaragoza
Warranty Specialist
Call Center Phone: 1-888-405-8725
Fax: 1-800-379-0385
Website: www.colemanpowersportsusa.com
Hours of Operation: M-F 5:30 am to 4:00 pm (AZ Time)
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