There’s a Coleman solution to the UTV400/Outfitter 400 gear grinding problem. At least for me as my UTV is still under warranty (still less than 10 hours on the runtime clock).
I started with a trouble ticket on the Coleman Powersports website. “Sergio” responded via e-mail that day and asked for the vitals in a different order. I complied. This morning (17 Feb 23), he sent me two e-mails, the first establishing a Case Number, the second saying he’d phoned my Local Authorized Service Center essentially to tell them I’m coming to them.
Due to previous contacts, I already knew of that Center: Mr Jim Morris (Navy Master Chief Petty Officer, Retired) of Bridge Creek Small Engine Repair in Blanchard, OK. So I called him. He has received the official ‘How To’ instructions from Coleman and is waiting for the parts to show up. The authorized fix sounds like the clever DIY solutions other members have shown on the Board here: Add three-quarters of an inch to the cable end of the gear shift with a bolt and a spot weld.
The first e-mail from “Sergio” indicated I had to deliver my UTV to Mr Morris within 5 business days. Considering that he doesn’t have the authorized repair parts yet, that displeased me. Upon my asking for clarification, Sergio wrote “the 5-day time frame is in place in order for customers to get in contact with the service center and schedule a drop-off date.” Sweet! I set up an appointment in the long future with a promise to get me in earlier when possible.
Looking forward to getting my machine running better than new!