HISUN Sector 750 EPS Failu

We got it back, and it seems to be working just fine. Neither HISUN nor the dealer said what was wrong. - - - - - - I decided to do an oil change, and could not even budge the oil drain plug. I bought an impact wrench yesterday and I couldn't budget it with that. I couldn't loosen a lug nut either. Everything on it is way over-torqued. It's not right. I'm getting a bigger impact wrench today.

Hisun Sector 750 Defective EPS.MOV

HISUN 09292024.MOV

Our Sector 750 was picked up and taken to the selling dealer 15 days ago, and I haven't heard a thing since. I got a letter from the Consumer Product Safety Commission today wanting to know more. Here's complaints at Hisun's home BBB: https://www.bbb.org/us/tx/mckinney/profile/atv/hisun-motors-corp-usa-0875-90395182/complaints?page=1

HISUN arranged to have our Sector 750 picked up and transported back to the original dealer, and are paying for that, parts and labor. I doubt that they would be if I had not filed a report with the Consumer Product Safety Commission. People have complained about the same issue with the Texas BBB where HISUN is located, and got no satisfaction. It was picked up early yesterday>>>>I test-drove it for a couple miles first, and the EPS was operating just fine. That's always a possibility, which is why I have made three separate videos documenting the issue.

Today I intended to try to figure out how to disconnect the EPS, and see if it would operate without power steering, but, instead, the EPS was working. I drove it apprehensively for about 15 minutes, both hands firmly on the steering wheel, and it never jerked to the left. But I don't think I can ever drive it without the fear of it doing that. I certainly won't drive it with speed. BTW, I'm seeing what appears to be that EPS system on Amazon for $1190-ish.

Wow!!! Our new-to-us Sector 750, with only 84.4 hours, is doing exactly the same thing. When you turn the ignition key, the EPS turns hard all the way to the left. I am in discussion with "Chris" from HISUN . . . I have his email and phone number . . . and with the original selling dealer. I have sent a short video clip to both of them, showing what happens when I turn the key. There is no dealer convenient to us and "taking it in" would involve renting a UHaul carhauler. I have also read horror stories from people who took their HISUN in to a dealer to get a defect fixed. I'm treating it as a consumer product safety defect, and have reported it to the Consumer Product Safety Commission . . . 20240920-18A7C-2147336406 . I stumbled onto this thread when I searched if a HISUN can operate with the EPS disconnected. Our previous UTV, a 2008 Bush Hog TH440, was not a pretty thing, but it was not a death trap!!!!!!