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Posted

I'm new to the forum and looking for help from anyone familiar with the Polaris Ranger XP 700. I have less than 5 hours on my UTV and haven't been able to ride more than 15 minutes without it shutting down and throwing code 21. Dealer said battery cable was lose but it still has same problem. Polaris says dealer must handle. Dealer says they cannot find anything wrong. Meanwhile I have had for 5 months and it doesn't work. Warranty is up next month. Maybe they will fix it when I have to pay. Pretty disgusted with the whole situation.

  • 2 weeks later...
Posted

Contact your Better Bussiness Bureau and get the paperwork for the Lemon Law, we had to do it on a car once and Pontiac send me a new car (same model) our dealer had tried and tried to find out the problem with no success.

Is there another dealer you can take it to? Maybe another dealer can figure out the problem. Another solution is to drive it around the dealers lot until it does it since it happens in 15 minutes and have them explain it and fix it while you watch. They'll hate this especially on a Saturday when people are there looking to purchase, it just doesn't look good. Sometimes you just have to show that you mean bussiness.

Cinda

Posted

The dealer has had my ranger for 2 weeks. Says they have replaced all 3 possible sensors and problem still exists. They are replacing wiring harness. Should be done next week. Some urgency!They are now sure this is problem.I don't think they have a clue. Next step is final attempt to talk to Polaris then BBB to find out options.

Posted

Sounds like your dealer is trying. Keep working with them on good terms as long as they are trying! I am pretty sure Toys & RVs are not covered by any of the Lemon Laws.

rocmoc n AZ/Mexico

Posted
The dealer has had my ranger for 2 weeks. Says they have replaced all 3 possible sensors and problem still exists. They are replacing wiring harness. Should be done next week. Some urgency!They are now sure this is problem.I don't think they have a clue. Next step is final attempt to talk to Polaris then BBB to find out options.

I'ld go ahead and contact the BBB so that you can have all the paperwork in hand and completed just in case you need it.

Cinda

Posted

Got my ranger back last night. Spent an hour riding on roads then through woods and fields. Changed between 2 and 4 wheel on and off with no problems. Maybe the wiring harness was the problem. I plan to spend a lot of time over the next couple weeks making sure it is fixed and not just patched. So far so good. Thanks for everyones help.

  • 4 weeks later...

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