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Can't upload avatar in .jpg format

NannyHeby

By NannyHeby
in Website Help

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NannyHeby Newbie

NannyHeby

Posted
Posted

When I try to upload avatar in .JPG i see : Fatal error: Call to undefined function: imagecreatefromjpeg()

and avatar is not saved.

With avatars in .gif everythink is OK.

brostar Proficient

brostar

Posted
Posted

Hi Nanny Heby, I would say your jpg file is to large where-as in gif it's acceptable. You could try reducing the jpr with a photo editor programe like Picasa2 which is a free download. Welcome by the way, I'm new too.

Cheers Mike

Alex

Alex

Posted
Posted
When I try to upload avatar in .JPG i see : Fatal error: Call to undefined function: imagecreatefromjpeg()

and avatar is not saved.

With avatars in .gif everythink is OK.

I will take a look into this. What size is your jpeg?

  • 4 months later...
  • 2 weeks later...
Alex

Alex

Posted
Posted

Image types allowed are: gif, jpg, jpeg, png

Maximum avatar dimensions: 90x90 pixels (should auto resize if your image is outside these dimensions)

Max. file size for avatar uploads: 500 Kb (was 50Kb, I just increased this and believe this may have been the issue)

Please try your.png again, just make sure the size of the file is under 500kb.

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