2020 Kawasaki Mule Pro FXT Stop Sale

[Bruce40]

Any news anyone ?   Iowa dealer called me yesterday.    Mine is ready.    Hmmm.  Might be a bit ill today. HA !!

[Daniel Tully]

I go pick mine up the 30th

[2-8]

22 minutes ago, Daniel Tully said:

I go pick mine up the 30th

Congratulations! I got a bit of good news myself today. My dealer has my parts. I don't have a pick up date at this time.

[West 5757]

That’s great news guys!!! Make sure you post some pictures when you pick em up. 
 

I haven’t heard anything from my dealer in while...the way things are going right now, I don’t mind hanging on to my money a little longer. 

[Daniel Tully]

Mind if I share?  I have  a 4 year old and a 5 year old girl. I'm doing it all solo. I'm a work from home EE with a huge French company, who came back to me this week with there is nothing they can do for me in the middle of this pandemic. With no school, no daycare and no options from my company, I had quit yesterday. My silver lining is I got this Mule FX already paid for -and last Christmas I bought 20 acres near the family farm. There is a class 1 trout stream (restocking not needed) running through the bottom of the land and another 10 acres tillable up top. 80% of the surrounding land belongs to childhood friends or family. Everything (except for the highway) out there is open to UTV's. I got a 20 minute straight shot of ATV route from home to there and an abandon RR track that leads straight to the small town I grew up in.  I hope to have one hell of a great summer.

[2-8]

I have experienced some not so nice situations in my life as well. Keep your head up and attitude right where it sounds like it is. This will all work out. I have the feeling you and those two little girls are going to be just fine.

[West 5757]

Has anyone had any updates...I expected to hear from my dealer by now but still nothing. 

[Jlantz493]

32 minutes ago, West 5757 said:

Has anyone had any updates...I expected to hear from my dealer by now but still nothing. 

Kawasaki told me anyday

[Bruce40]

Brought mine home thursday.  Iowa dealer. 

[LJRanch]

I’m in Texas, purchased a FXT-EPS Camo last week. Dealer told me they were getting recall kits weekly but it seemed that they were only getting kits for those units reported sold. The last two they have sold received parts within 3-4 days. I am hoping to be able to pick ours up soon.  GM told me that CPSC was not happy with Kawasaki over a previous issue unrelated and sat on a The approval which started this mess, then the Coronavirus complicated getting parts from manufacturer.  
 

 

[2-8]

19 hours ago, West 5757 said:

Has anyone had any updates...I expected to hear from my dealer by now but still nothing. 

I found out yesterday that I can pick mine up on Saturday (Illinois dealer)

[lakebob]

My dealer just got parts this morning (purchased on Jan. 20th) - I should have it by the weekend!

[West 5757]

I’ll tell ya, I’m getting real anxious! Surely I’ll be next!

[West 5757]

No parts yet!! Still waiting. 

[the Lightkeeper]

If you put a deposit down for the mule, or paid for it, call Kawasaki's hot line, and ask them where you stand in line to get parts. They can give you a lot of straight information. I called every week until I got mine. They looked at my dealer's requests, and I just happened to be on the top of the list for my dealer. Parts available are being shipped to dealers on a first come first served basis. So, I have had my Mule Pro DXT for a couple of weeks now. Love my Mule Pro DXT !

[Jacob]

Got mine a week ago.  It's well worth the wait.   Be sure you have a seat belt plugged into the driver's spot if not you won't go over 10mph. Found that out the hard way.   

[Ryan Garnett]

What is the phone number to kawasaki to get an update.   My dealer wanted me to pay for mine in full before they would order the parts for it.   I'm not to happy about this seeing as they told me it would only be a couple of days at most to get the parts in.  

[West 5757]

That is awesome! I’m going to call customer service tomorrow and see they can tell me anything. How long does it take to do the warranty work? 

[2-8]

46 minutes ago, Ryan Garnett said:

What is the phone number to kawasaki to get an update.   My dealer wanted me to pay for mine in full before they would order the parts for it.   I'm not to happy about this seeing as they told me it would only be a couple of days at most to get the parts in.  

I am having a problem with your dealer on this one. All of this turmoil has been caused by a "stop sale" which means they cannot sell the machine to you until they have the parts installed that they are holding over your head for payment.

[Travis]

3 hours ago, Ryan Garnett said:

What is the phone number to kawasaki to get an update.   My dealer wanted me to pay for mine in full before they would order the parts for it.   I'm not to happy about this seeing as they told me it would only be a couple of days at most to get the parts in.  

CUSTOMER HOTLINE

866-802-9381

[the Lightkeeper]

Look at Kawasaki.com...    customer hotline  866-802-9381

[bartelso1975]

11 hours ago, Jacob said:

Got mine a week ago.  It's well worth the wait.   Be sure you have a seat belt plugged into the driver's spot if not you won't go over 10mph. Found that out the hard way.   

i went through the same thing. got it home  and the drivers seat buckle was defected. 70 mile round trip to get a new one.

[Jlantz493]

12 hours ago, Ryan Garnett said:

What is the phone number to kawasaki to get an update.   My dealer wanted me to pay for mine in full before they would order the parts for it.   I'm not to happy about this seeing as they told me it would only be a couple of days at most to get the parts in.  

I got a update two days ago saying parts have been shipped Monday so hope I get my fxt this week but I can wait all it’s done is rain

[Jlantz493]

12 hours ago, Ryan Garnett said:

What is the phone number to kawasaki to get an update.   My dealer wanted me to pay for mine in full before they would order the parts for it.   I'm not to happy about this seeing as they told me it would only be a couple of days at most to get the parts in.  

I got a update two days ago saying parts have been shipped Monday so hope I get my fxt this week but I can wait all it’s done is rain

[Volzalum]

Supposed to pick ours up tomorrow.

[West 5757]

I talked to customer service...they said my parts would be at the dealer next week.

It made me think...do they keep a certain number of parts back for the people that complain, then ship the parts to their dealer?  It’s odd that a few people on here have called and ‘been the next in line’. 

[Volzalum]

They got ours delivered today (instead of tomorrow). 

[West 5757]

Oh my goodness that thing is a beauty!! 

[Daniel Tully]

Got it home!

 

[West 5757]

I’ve got to quit looking at those things!