Seriously considering buying 2022 Axis 700 from Lowes… any regrets from current owners?

[REDfletching]

So far so good. 23hours on the engine and all is well. No issues so far. I burn ethanol free gas with 94+ octane. Used the winch for the first time yesterday to pull a huge pine that had pinched my chainsaw; winch performed flawlessly.

[Joe Breaux]

congrats !  looks like you got a good one

[Buss]

  On 2/25/2022 at 11:54 AM, TapBoss said:

Just looked at the Lowes add for that, pretty much looks like an  MSU 500/700 that Hisun made for Massimo back then.  Take a good look at the badging on parts to see who it's actually made by, my guess is it's still Hisun.

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I purchased one from Lowes. Axis 700.

it is made by HiSun in Texas and are rebadged with several names. Got  it in Feb  of 22’ and used mainly for Hunting property maintenance and  cruising around. Have had only one issue so far. Voltage regulator went out and local authorized dealer repaired it under warranty. 
For what comes with it (winch, windshield, etc.) the price is easy on your wallet. Will it last, is yet to be seen.  5 k more and a Polaris or Honda  could be yours, but that’s half the price of another HiSun  unit. 
Be Safe …

 

 

[Shannon Watts]

  On 2/27/2022 at 4:30 AM, scott ryan said:

I picked up the Axis 750 quad cab a little under a year ago. Put about 40 hours on it.  Runs way better after break in adjustment and fluid changes, 20 hrs. Only issue was a $20 broken air/oil separator.  Helps to be handy with maintenance cause service centers are scarce around me.  If you purchase, inspect everything before you drive off. Others have had bad experiences in my area. I'm completely satisfied with mine. It will go anywhere.

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I'm due for my break-in service with just over 50 miles on my Axis 500.  Which fluid changes did you perform (in addition to the engine oil and filter change)?  Local UTV shop is telling me that all of the fluid needs to be changed, from the final drive fluid to the differential fluid.  The owner's manual just talks about doing the oil change and filter change after the initial break-in period.

[Joe Breaux]

50 miles is not the break-in period.. My manual says burn 3 tanks of gas to break-in.. 

[Shannon Watts]

  On 6/28/2022 at 9:20 PM, Joe Breaux said:

50 miles is not the break-in period.. My manual says burn 3 tanks of gas to break-in.. 

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For the Axis 500 it is, it says so in the owner's manual.  After the first 50 hours, it's then every 500 hours between oil changes and I plan to use full synthetic.

[Joe Breaux]

  On 6/28/2022 at 11:42 PM, Shannon Watts said:

 

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you wrote 50 MILES ....

 

  On 6/28/2022 at 12:26 PM, Shannon Watts said:

I'm due for my break-in service with just over 50 miles on my Axis 50 miles.  

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not 50 hours ... BIG difference 

[Shannon Watts]

  On 6/28/2022 at 11:42 PM, Shannon Watts said:

For the Axis 500 it is, it says so in the owner's manual.  After the first 50 hours, it's then every 500 hours between oil changes and I plan to use full synthetic.

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  On 6/29/2022 at 12:17 AM, Joe Breaux said:

you wrote 50 MILES ....

 

not 50 hours ... BIG difference 

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My bad, it's 50 miles or 10 hours, whichever comes first.  

[Buss]

So to Jones’s point the 10HR /or 50 MILE interval is what should happen. So says my 500/700 Axis Manual. 
FYI.  I had a charging problem. I did a voltage test with a Voltage Meter while running and it sat at 12.5. Not good. 
Please make sure you register your unit on the HiSun site. I had to call because my Lowes did not do all that the registration  section on the HiSun site said they should have. 
I took it to the vendor that is Authorized to work on the unit and they verified the battery was good .  After a weeks stay they called and said that the Voltage Regulator was bad and that it will be a few days.  I was at 16 hrs and as a good faith gester and convince  to me I asked if they would change the oil and filtered and lube the beast.   Figured warranty wouldn’t pay much and an oil change would put a few bucks toward the labor . 
Service told me that the manufacturer had NOT responded to the warranty claim and that I would be able to only pay for the OC and Lube and if Warranty didn’t cover my repairs that they would call and be asking for additional payment.   (To the tune of(225.00). 😳. 
The synthetic blend 10-W40  and filter change and lube was 96.67.     Without a kiss or a Veteran’s Discount.
Overall still glad I got the unit in FEB of 22 and use it around the house and for Hunting property maint. and eviction of a harvest.    
Check out You Tube Site    Caseymaples19xx   He has good content and shred his experience with a Axis 700

 

[Buss]

  On 6/29/2022 at 3:04 AM, Buss said:

So to Jones’s point the 10HR /or 50 MILE interval is what should happen. So says my 500/700 Axis Manual. 
FYI.  I had a charging problem. I did a voltage test with a Voltage Meter while running and it sat at 12.5. Not good. 
Please make sure you register your unit on the HiSun site. I had to call because my Lowes did not do all that the registration  section on the HiSun site said they should have. 
I took it to the vendor that is Authorized to work on the unit and they verified the battery was good .  After a weeks stay they called and said that the Voltage Regulator was bad and that it will be a few days.  I was at 16 hrs and as a good faith gester and convenience   to me I asked if they would change the oil and filter and lube the beast.   Figured warranty wouldn’t pay much and an oil change would put a few bucks toward the labor . 
Service told me that the manufacturer had NOT responded to the warranty claim and that I would be able to only pay for the OC and Lube and if Warranty didn’t cover my repairs that they would call and be asking for additional payment.   (To the tune of(225.00). 😳. 
The synthetic blend 10-W40  and filter change and lube was 96.67.     Without a kiss or a Veteran’s Discount.
Overall, still glad I got the unit in FEB of 22 and use it around the house and for Hunting property maint. and evacuation of a harvest.    
Check out You Tube Site  Caseymaples19xx   He has good content and his experience with a Axis 700

 

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[scott ryan]

  On 6/28/2022 at 12:26 PM, Shannon Watts said:

I'm due for my break-in service with just over 50 miles on my Axis 500.  Which fluid changes did you perform (in addition to the engine oil and filter change)?  Local UTV shop is telling me that all of the fluid needs to be changed, from the final drive fluid to the differential fluid.  The owner's manual just talks about doing the oil change and filter change after the initial break-in period.

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I did the final drive and diff fluid as well. Neither were difficult. Royal Purple 75w90.

[danielcorden]

Just tested the axis 500 utv of a friend and I must say I am impressed by the value that they offer.

[Shannon Watts]

  On 6/29/2022 at 5:04 AM, scott ryan said:

I did the final drive and diff fluid as well. Neither were difficult. Royal Purple 75w90.

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Looks like both take less than 1/3 of a quart.  Did you just buy 1 qt jug for both the final drive and differential or did you end up having to buy 2 x 1qt jugs after draining both fluids?

[scott ryan]

  On 6/29/2022 at 1:03 PM, Shannon Watts said:

Looks like both take less than 1/3 of a quart.  Did you just buy 1 qt jug for both the final drive and differential or did you end up having to buy 2 x 1qt jugs after draining both fluids?

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I buy 2 of everything, just need one tho. I go by the old philosophy of 1 is none and 2 is 1.  Never know when the supply chain will crash or prices will spike. Good luck!

[ZahraM5]

Pioneer 700 has many problems, but luckily new parts with 2 years warranty helps us.

[RickinMT]

Glad I found this thread. I'm considering the Axis 700, too. I've been rebuilding this 2009 for over a year and there are so many new parts in it it's practically new. And practically all Yamaha parts. But I might just sell it and spring for a new Axis 700. BUT Lowe's seems to be always out of stock. Does anyone know if there's a long backorder wait time on these?

 

[Buss]

Lowes in Mechanicsville,VA has probably 7or 8 sitting out front.

[RickinMT]

  On 7/20/2022 at 3:20 AM, Buss said:

Lowes in Mechanicsville,VA has probably 7or 8 sitting out front.

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Well, that's good. At least they're still selling them somewhere. Thanks.

 

[Joe Breaux]

  On 7/20/2022 at 2:22 AM, RickinMT said:

Glad I found this thread. I'm considering the Axis 700, too. I've been rebuilding this 2009 for over a year and there are so many new parts in it it's practically new. And practically all Yamaha parts. But I might just sell it and spring for a new Axis 700. BUT Lowe's seems to be always out of stock. Does anyone know if there's a long backorder wait time on these?

 

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They are a decent machine after you swap out the junk parts for OEM Yamaha pieces . Problem is, I dont want to go thru that nightmare again.. My next will be Honda or Kawasaki. The guys I ride with never have issues. they are bulletproof 

[GigiH]

Hey all.  Just thought I'd weigh in with our pretty much horrible experience with a new Axis 700 purchased last May 2023 from Lowes in Winchester, VA.  Brought it home, put about 10 hours on it and it won't hold a charge.  LOOOOONG story, the mobile tech has been out 4 times, replaced the battery, voltage regulator twice.  I told him in February I thought (after doing a bit of research) that it was the stator, since if kept on the trickle charger it reads 100% charged, run it 15 minutes and it's down to 40%-that means the stator is not charging the battery while it's running.  Anyway, last time he came out the part that he was supposed to change out was shipped in too small a package and was bent and unusable.  I have about a 10 page email chain to 6 different folks at Hisun in TX begging for some resolution.  They ignore my calls, emails, voice mails, etc.  Needless to say, we are really frustrated with the vehicle, the company, the mechanic; pretty much everything to do with this worthless POS.    It is truly ridiculous to spend $10K on something that is now sitting in our garage torn apart waiting for the worthless mechanic once again.

UPDATE:  Now the tech is scheduled today for his, yes 6th visit.  This time, in addition to replacing the stator, it now has a cracked water pump that needs to be replaced.  This on a vehicle that still has 10 use hours on it.  (It has an additional 5 from running during repair visits).  The support from Lowes and Hisun has been nothing short of abysmal.  

Edited May 2, 2024 by GigiH
update

[Joe Breaux]

I run screaming at the mere mention of the word HISUN....I had a nightmare of problems with mine  ,beginning on it's first day.and got zero help from Massimo in TX or HISUN in China

[sister sweety]

Don't do it had problems from day one 2021 axis 700 UTV starter clutch gear went I don't even think there's 30 miles on it it's been sitting cannot find the part anywhere ordered one from eBay it was the wrong one don't do it you can't get the parts for it anymore

[Joe Breaux]

be warned

[klm]

I really believe that the design of the Hisun 500/700 is very good but the people building them are very bad.  They apparently  know nothing (or just don't care) about quality control and customer support.  If a good company were to buy them out and fire everyone that ever had anything to do with building them and replace with good engineers, QC, customer support people, they could corner the market.  As it is now don't buy one unless you are fully ready to maintain it on your own because you will have problems.

[Joe Breaux]

  On 6/15/2024 at 3:01 AM, klm said:

I really believe that the design of the Hisun 500/700 is very good but the people building them are very bad.  They apparently  know nothing (or just don't care) about quality control and customer support.  If a good company were to buy them out and fire everyone that ever had anything to do with building them and replace with good engineers, QC, customer support people, they could corner the market.  As it is now don't buy one unless you are fully ready to maintain it on your own because you will have problems.

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The engine is a 95% clone of YAMAHA Rhino but built with lesser quality parts and assembly..I Have replaced broken defective parts with YAMAHA Parts on my 500 Hisun engine. It has become acceptable SXS now. Mine broke on its first day in its first mile. Neither Hisun or Massimo would back warranty. 6 trips to shop all paid out of pocket..I discourage anyone from buying anything made by Hisun.☠

[Redtrk]

DONT DO IT!!!! 5 MILES ON MINE AND IT OVERHEATS AND LOWES WILL NOT FIX IT

[MitchSpence]

  On 2/28/2022 at 8:38 PM, Joe Breaux said:

I bought a MSU 500  Massimo /HISUN product from Tractor Supply. in 2018   .. In the shop 6 times in first year for overheating, cracked head, head gaskets , waterpump, etc...... ZERO WARRANTY REIMBURSEMENT from company...  It broke on  its first use on its first day!!    RUN, dont walk away from any HISUN UTV.. They are junk .. You have been warned. 

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Yup. Ditto.